About Me
Throughout my career, I have focused on leading direct-to-consumer technology for prestigious brands such as Fendi (LVMH), J. McLaughlin, Frye Boots, and many others. I have successfully implemented e-commerce, point-of-sale, order management, and ERP platforms. I was actively engaged in platform architecture, overseeing the implementation process, developing integrations, and creating standard operating procedures. Currently, I am positioned on the technology side, enabling me to utilize my extensive hands-on experience in commerce to promote best practices, advocate for best-in-class architecture, and demonstrate effective change management.
Contact Details
Work
Shopify
Senior Solutions Architect - Global COE• June 2022 - Present
In my current role, I am responsible for designing technical solutions specifically tailored to the needs of Shopify's enterprise clients, ensuring that these solutions are scalable, secure, and in line with the latest software engineering best practices. My focus includes gathering requirements, creating technical specifications, overseeing the architecture of e-commerce sites and retail stores (POS), and developing proof of concepts.
Salesforce
Technical Architect (Professional Services)• May 2020 - June 2022
I provided enterprise-grade cloud solutions leveraging Salesforce's advanced technology to enhance operational efficiency and help companies adapt to evolving demands. My responsibilities included collaborating with C-level executives on strategic decisions, developing roadmaps, and recommending best practices. A notable example of my work was leading a team of retail engineers to implement a front-end user interface using Lightning Web Components, which significantly improved the in-store customer experience for Salesforce's largest client at that time.
Global Brands Group
Sr. Manager Direct To Consumer Platforms• Jan 2015 - May 2020
I was responsible for architecting, implementing, and maintaining technology solutions for enterprise eCommerce and retail locations, collaborating with top executives to develop a direct-to-consumer roadmap that capitalized on new technologies and improvement opportunities. I provided strategic guidance for the company's DTC brands in areas such as corporate operations and supply chain management, while also organizing a dedicated support team to ensure continuous assistance for retail and digital operations.
J.Mclaughlin
IT Systems Architect• Jan 2014 - Jan 2015
I served as the IT lead for the company’s Order Management System (OMS), Enterprise Resource Planning (ERP), Point-of-Sale (POS), and payment solutions. My responsibilities included supervising the helpdesk team, maintaining IT systems, and managing projects related to new enhancements and integrations.
Havaianas
IT Analyst• Jul 2013 - Jan 2014
I led the company’s direct-to-consumer (DTC) initiative by designing, configuring, and implementing the IT infrastructure for its first six retail stores, while also providing support for office, store, and remote employees during regular hours and after hours. I collaborated with the store operations and design teams to develop a replicable retail store footprint that streamlined the store rollout strategy.
M.X. Data
Retail IT Analyst• Nov 2011 - Jul 2013
I served as the retail IT Support Analyst and Project Manager, overseeing an enterprise portfolio that included high-profile luxury retail clients including but not limited to Lanvin, Burberry, Celine, Marc Jacobs, Fendi, GANT, Carolina Herrera, Jimmy Choo, Dover Street Market, and Comme Des Garcons. My responsibilities included configuring and deploying POS systems, as well as providing comprehensive IT support for retail stores.
FENDI North America
IT Analyst• Nov 2010 - Nov 2011
As one half of a two-person IT department, I managed all IT systems and hardware for corporate offices and retail locations in the US and Mexico. I consistently collaborated with LVMH headquarters to implement global IT initiatives.
Education
New York City College Of Technology
Associates of Science: Computer Science• May 2010
New York City College Of Technology
Bachelor of Technology: Computer Informations Systems• May 2012